GDPR commitment
Bound Bella Limited is committed to handling personal data responsibly and in line with applicable UK data protection law. This policy describes the principles used when processing personal information through the website and related business communications.
Personal data principles
We aim to process personal information lawfully, fairly and transparently. We collect information for specified purposes, keep it relevant and limited, maintain reasonable accuracy, retain it only where needed and use appropriate security measures.
Lawful processing
Personal data may be processed to respond to enquiries, take pre-contract steps, manage business correspondence, operate the website, comply with legal duties and pursue legitimate interests in running a commercial manufacturing-related business.
Data subject rights
Individuals may have rights to request access to personal data, correction of inaccurate information, erasure in certain circumstances, restriction of processing, objection to processing and portability where applicable.
Access requests
Requests should be sent to iqbal@boundbella.co.uk with enough detail to identify the relevant information. We may need to verify identity before responding. We aim to respond within the timeframe required by applicable law.
Correction and deletion
If information we hold is inaccurate or incomplete, you may ask us to correct it. You may also request deletion where there is no continuing lawful reason for us to retain the information.
Retention
Records are retained for periods appropriate to their business purpose, including enquiry handling, quotation discussions, supplier or customer communications, accounting requirements and legal obligations.
Security
We take reasonable steps to protect personal data from unauthorised access, loss, misuse or disclosure. Access is limited to people or service providers who need the information for legitimate business purposes.
Processors and third parties
We may use trusted third-party providers for website hosting, email, IT support, professional advice and related services. These providers are expected to handle data appropriately and only for the purposes required.
Breach awareness
If we become aware of a personal data incident, we will assess the facts and take appropriate action, including notification to affected individuals or authorities where required by law.
Contact details
For GDPR-related queries, contact Bound Bella Limited at iqbal@boundbella.co.uk, 02045 690 623 or 50-54 Hammonds Drive, Eastbourne, BN23 6PW.